experience
Who we are
Our goal has always been to be experts in the needs of our customers
- We are a full-service commercial and industrial HVAC company
- Thermal Service is well equipped to meet any of our customers HVAC needs
- Our factory trained and certified Customer Service Reps & Technicians can provide service on all of your equipment.
Our Vision
We will Work Hard to be the absolute Best HVAC Service/Sales Company in the markets that we currently serve!
Our Mission
Provide the Absolute highest level of Service to our customers daily. We will drive to exceed your expectations!
Our Values
We service ALL Brands and we stand behind our commitment to our customers. We Will be There When You Need us!
65+
Years of experienceServing the HVAC Service and Equipment needs of Kentucky and Southern Indiana
Our Story
Since 1957, the Thermal Brand has been serving the HVAC Service and Equipment needs
of Kentucky and Southern Indiana. At Thermal we work together to understand the
needs of our customers to allow us to exceed the expectations on a daily basis. Our
customers have always demanded that we be experts in HVAC equipment and service.
Our GOAL has always been to be just that, experts in the needs of our customers.
Created as Kentucky Univent in 1957, the company changed names and became part of
the Thermal Brand in 1962. With the ownership changing hands from Bill Bradford & Herb
Spencer to Dan Adams & Paul Mattingly II in 1999 and the addition of Jeremy Ray & Damon
Johnson in 2013 the Thermal Service brand has grown from 10 employees to 100+ today.
With the start of 2022, the company ownership changed to CSUSA. Today we are the
same Thermal Service brand that you have always know and trusted.
Previous owner Jeremy Ray serves as the companies President today and still brings the
desire and drive to the company that is still focused on growth and exceeding customer
expectations daily.
Today, the Thermal Service brand is a full-service commercial and industrial HVAC
company. We employee a team of 70+ skilled and licensed technicians to serve Kentucky
and the surrounding areas. Since our start in 1957 Thermal has continued to meet and
exceeded the needs of our customers. From parts and service to replacement
equipment, installs and preventative maintenance and rental equipment.
Thermal Service is well equipped to meet any of our customers HVAC needs. We take
care of some of the largest names in business today, from Toyota, UK, EKU, Morehead
State, Baptist Health to all the needs of ARH’s 16 hospitals in Eastern Kentucky. If you are
looking for a full-service provider that can design, install, maintain, service or replace
your HVAC equipment, our team is ready to respond to your needs.
Our factory trained and certified Customer Service Reps & Technicians can provide
service on all of your equipment. Along with VRV/VRF equipment, we are Daikin service
champions along with being expertly trained on Carrier, York, Trane, Rheem, Samsung,
Water Source, and many others.
Thermal Service has raised the bar and we have exceeded the individual needs of our
customers year after year. Let our Team bring our excellent standard of service and
sense of urgency to your company today!
We will be there when you need us!
Need a Quick Query?
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Contact Number
859.899.0306
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Our Mail
support@thermalserviceusa.com
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Our Location
2891 Lexington Rd, Richmond KY